The People That Make it Happen
Large-scale incentive and recognition programs may look simple but demand a complex combination of creative reward selection, purchasing, inventory, transportation and other critical issues that can have a direct impact on your budget and reputation with your most critical people.
It takes a team of highly experienced experts in rewards merchandising and logistics to make big programs run seamlessly. Rewards Direct by MaritzSM is backed by seasoned experts in reward merchandising and operations continually on the lookout for better ways to achieve your goals.
One of the most critical steps is identifying and specifying your needs and translating them into action steps that get completed correctly - and on time. The Rewards Direct team is trained to listen to make sure we understand your needs, and then translate those needs into clear specifications so that you get what you expect. Your account team will start by understanding what you are trying to accomplish to identify how Rewards Direct can address your specific requirements.
Make no mistake about it: if you want your program to get the best results at the right price, it takes a careful selection of merchandise. Rewards not only have to connect with your audience but also support the personality of your brand and help communicate your message. One size doesn’t fit all in this increasingly personalized and customized world in which many people expect and deserve to be personally recognized for their contributions. That’s why our merchandise team specializes in research and trend spotting – focusing on generational differences, cultural differences, psychographics and demographics - to provide not just any rewards but the right rewards needed to make your program a success.
No other company in the industry has the depth of expertise when it comes to purchasing and fulfilling reward merchandise and reward card programs. Rewards Direct people have helped handle some of the largest, most complex programs in the industry, and have put together an array of solutions to address almost any demand. You will rest easy knowing that your top performers are in the hands of experts, delivering a better than 99.9994% delivery compliance rate.
Your top performers deserve best-in-class customer service, so they all get the treatment they deserve. If they have a question or concern, you want to feel certain that they will feel special when it comes to resolving any issue. That’s why Rewards Direct includes the industry’s highest levels of customer support, because we know that it’s your reputation at stake.